0 votes
3k views

I am getting water to the door of my refrigerator, but not to the ice maker.

  • Greg Telford asked 10 years ago
  • last active 10 years ago
0 votes
2k views

The fan in my refrigerator has been making a loud noise, and I’ve noticed some ice build-up near the fan housing. Is this a sign of a faulty heating unit? Can I just clear the ice to solve the problem?

  • Scott Henderson asked 10 years ago
  • last active 10 years ago
0 votes
3k views

I have a bottom drawer freezer. Compressor is running, but the freezer fan is not blowing. Evaporator coils frost normally. The fan spins manually. The voltage and resistance on the fan check out normal. Freezer and icemaker are also working normally. Could my problem be a faulty fan motor?

  • Damien King asked 10 years ago
  • last active 10 years ago
0 votes
3k views

My dryer shuts on and off every 15 seconds

  • rhonda asked 10 years ago
  • last active 10 years ago
0 votes
3k views

I have a whirlpool duet gas dryer that I anticipate is roughly 5 or 6 years old. Yesterday my wife went to do a load of laundry and the user interface (part number 8559431) was showing strange numbers for the time settings and the start button wasn’t working. I unplugged the unit, checked for lint build up, and eventually pulled the control board, cleaned the lint from it, reinstalled it, and the unit fired up and we were back to normal.
Fast forward to this afternoon when the interface went completely blank. Went through the motions again and this time went as far as to pull the interface and clean it up as well. Still cant get it to run but the interface is back to showing the strange numbers like yesterday and now will not shut off.
My gut tells me I have either an issue with the interface or the control board and I have a feeling it may be a interface issue. I should also note that i had minor condensation on the dryer interior which struck me as odd. This is south Louisiana and it has been hot and humid here in August with alot of rain fall.
Any idea what could be causing this issue? Any diagnostic test I can run on a control panel?

Thanks in advance.

  • Jeffrey asked 10 years ago
  • last active 10 years ago
0 votes
2k views

I own a Whirlpool washer that was not running and giving me an error code of “E something”. I unplugged the washer, plugged it back in, worked for a day and did the same thing. I then had a technician out to my home, paid the $70.00 service call, and the technician told me he could not definitively tell me which part was bad. He said the error showed a communication error(?) and it may be my mother board or a motor board or something else(?). Estimate if I needed all parts was almost as much as I spent on the machine. Anyone heard something like this? How can they not know what is wrong with the machine?

Thanks,

Franklin

  • FRANKLIN asked 10 years ago
  • last active 10 years ago
0 votes
6k views

get water but want make ice

  • aaron asked 10 years ago
  • last active 8 years ago
0 votes
10k views

I ran the diagnostic on my Whirlpool washes I have blinking simultaneously light for FILL, RINSE and Done. What does this mean? Please help. I don’t want to try and open the top to get the tech sheet cause I need to know first what the problem is.

  • Elsa asked 10 years ago
  • last active 10 years ago
0 votes
2k views

I installed the updated drain fix kit and our freezer still accumulates a sheet of ice in the bottom which inturn leaks onto the floor. Do I need to defrost the freezer for this to be fixed or is there another issue? Our ice maker also stopped working, I’m not sure if that is related to this issue or not.
Many thanks!
Julie B

  • Julie B asked 10 years ago
  • last active 10 years ago
0 votes
3k views

I installed the updated drain fix kit and our freezer still accumulates a sheet of ice in the bottom which inturn leaks onto the floor. Do I need to defrost the freezer for this to be fixed or is there another issue? Our ice maker also stopped working, I’m not sure if that is related to this issue or not.
Many thanks!
Julie B

  • Julie B asked 10 years ago
  • last active 10 years ago
0 votes
7k views

I have a Crosley washer. I have searched and searched and cannot find the model number. By appearance, I believe it is a CAW9244XQ4 . When you push the start button, nothing happens.

Here is the timeline of the failure:
– for about 1 week, when you pushed the start button, the light would come on for sensing and it would do nothing. If you held the start button to cancel, and hit start again, it would eventually finish the sensing and wash the load.
– for about 2 weeks, when you pushed the start button, the light would come on for sensing but it would not run. No matter if you cancelled the load or unplugged it, it would never continue on and run.
– currently, nothing happens when you hit the start button. No lights come on.

I saw this video on youtube: https://www.youtube.com/watch?v=RSR1T8IZK28.
When I followed the key sequence, the washer went into diagnostics mode. I could select the same setting in the video, but it did not solve my problem.

How do I get instructions to all the testing and functions in the diagnostics mode?

  • Randy Arnold asked 10 years ago
  • last active 10 years ago
0 votes
3k views

Hi, nice website and I really like your video’s! Would you have the “tech sheet” for this model WED9470WW2? I can’t find it anywhere. My dryer is brand new, literally just delivered and yesterday I got it all ready by installing the 4 prong power cord, inlet water hoses, venting. I followed the installation guide, but when my wife attempted to press the start button after successfully powering up the dryer, the drum would not turn and the unit makes a very loud noise like the motor is trying to turn the drum, but something is preventing the drum from moving. I called Whirlpool to see if there were any shipping bolts that perhaps I forgot to remove and they said their dryers don’t have shipping bolts.

Please let me know if you have any suggestions. Whirlpool says they can’t send a repair tech over until Sept. 23rd to look at it. Seriously? That will be 6 weeks since we placed the order only to have it delivered and it doesn’t work, now need to wait several more weeks for repair.

Many thanks,

Chris

  • Chris Cleary asked 10 years ago
  • last active 10 years ago
0 votes
7k views

This second ground wire may have connected somewhere – I’am not sure. I went behind panel to check on ice buildup because the ice was melting and refrigerator not cold. Right now the freezer seems fine with the fan working somewhat but no cool air is entering to refrigerator area. I can certainly use your assistance.

  • Michael asked 10 years ago
  • last active 10 years ago
0 votes
3k views

It was working fine, large load was put in, now it will not spin at all.

  • Conrad asked 10 years ago
  • last active 10 years ago
0 votes
3k views

I have a whirlpool duet model wed9400ve1 that won’t heat. Do you have a video for that specific model on how to test the element and thermostats and then replace failed part? I found some videos but none for this particular model and they seem to really differ, some the elements up front others in back etc.
Thank you

  • Kelly Schuman asked 10 years ago
  • last active 10 years ago
0 votes
2k views
  • carlos asked 10 years ago
  • last active 10 years ago
0 votes
3k views

I just used my dryer yesterday and it worked fine, but today I went to get the load out and it was still damp. Doesn’t seem to be blowing any hot air out. What do you think the problem could be?

  • Dennis Jones asked 10 years ago
  • last active 10 years ago
0 votes
2k views

Just my fridge side is not cooling. I had a friend take a look and he is pretty sure it’s the control. I’d like to have my husband take care of this but didn’t see any videos listed for my model number and figured you might be able to point me in the right direction.

  • Grace H. asked 10 years ago
  • last active 10 years ago
0 votes
2k views

Machine makes a lot noise like the machine is coming apart. I think it might be the suspension rods, but they are not broken.

  • Dom asked 10 years ago
  • last active 10 years ago
0 votes
3k views

My sister has the same bottom freezer refrigerator, purchased 2 yrs later, as mine. Mine developed a problem with defrosting water onto the floor. It needed to have a rubber grommet replaced by a drain tube. Does her newer model also need this upgrade?
(It has not leaked onto the floor as yet, but it is only lightly used so that could be why.)

Thank you!

  • Carole Simmons asked 10 years ago
  • last active 10 years ago
0 votes
3k views

Everything works except there is NO agitation during wash or rinse cycle. Washes, drains and spins fine

  • Thomas asked 10 years ago
  • last active 10 years ago
0 votes
2k views

Have unplugged unit for long periods 2 hours or more trying to reset any faults , see no faults , plugged back in this last time and lock out light came on . cannot clear it with end of cycle button , and will not let any buttons work . Display blank.
First few times I could unplug for about an hour and re connect and it would come on and dry to end of cycle . But while drying you could not pause or cancel drying. opening door would stop it however.
Is it interface board or control board ?
Thanks ;
Steve

  • Steve Smallwood asked 10 years ago
  • last active 10 years ago
0 votes
3k views

Do you have more videos available for this make and model for the washer machine?
If yes can you help me locate them? thank looking forwarding hearing your response.

  • Guest asked 10 years ago
  • last active 10 years ago
0 votes
2k views

I have a Whirlpool washer from the early 80’s. My timer is not advancing. I want to know how to repair the original timer since Whirlpool does not make the part any more.

Or I wonder if there is a universal timer switch that will have the same power connections and mounting brackets? Either way let me know, we have been tapping on the dial for years now to get the dial to move to the next cycle. 

  • Ryan Jones asked 10 years ago
  • last active 10 years ago
0 votes
2k views

I am finding a bunch of water at the base of my refrigerator, it seems like I have a sheet of ice inside my freezer. My model number is GB2FHDXWS07, I had this fridge for a few years now, any help would be appreciated.

  • Eric Schmidt asked 10 years ago
  • last active 10 years ago
0 votes
3k views

Thanks for video: https://www.youtube.com/watch?annotation_id=annotation_1962912323&feature=iv&src_vid=VSiLmJQmzEY&v=Tk24ISRzSRs

I’m ordering the part from your parts dept. right now. But I’m concerned that I won’t be able to properly clean out the drain.

The repair guy I hired 3 years ago, when we first had this problem simply removed the drain check valve (grommet) – and put nothing in its place. Well now my freezer’s all iced up on the bottom and the drain must have clogged again.

I will thaw it out and shoot hot water in there, but I’m concerned that I won’t be able to properly clean the drain. Should I snake a wire up from the back (where the grommet used to be)?

I haven’t taken the freezer apart myself – so maybe there’s a way for me to see the drain and clean it from the freezer compartment. But from the video, I didn’t really see that.

Any advice? I would really appreciate it!!
Jack

  • Jack Derrico asked 10 years ago
  • last active 10 years ago
0 votes
2k views

whirlpool ser# ss3152238, problem woke up this morning fridge was not cold (warm) freezer side really cold with frost on all meat packages, fridge side has two vents one top, one bottom this one has ice on it ,allso lower crisper ben has ice on it, when I checked the freezer side I can hear fan motor running, hope this help thanks

  • michael asked 10 years ago
  • last active 10 years ago
0 votes
2k views

I saw the similar video on youtube:
https://www.youtube.com/watch?v=Sn1yimizKWA

I know the drain Gromme needs to be replaced. The only doubt i have is that why did you remove the back portion to drain water? I have drained the water from the bottom however, could you please tell me the purpose of draining water by opening the back grill?

  • sam asked 10 years ago
  • last active 9 years ago
0 votes
2k views

Hello AV, I have a 7 year old GAS whirlpool duet dryer (Model W10049550) that decided to stop working. The display seems to be working, but the minute counter starts to flash the moment I press the hold start button. I’ve prepared a quick 3 min video to help you diagnose the problem. Your help is much appreciated!

http://video214.com/play/Mh4o1RQA105IWh3FnS8AHg/s/dark

  • Maroof Mohammed asked 10 years ago
  • last active 10 years ago
0 votes
16k views

I performed the callibration test as listed in the video and I got two error codes ,F-7, E-5.
could you please tell me what they mean?

  • terry parrish asked 9 years ago
  • last active 9 years ago
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