First off, I did not see an error code as the screen was black, even though the machine was still running.
Problem: Door spontaneously flew open at the start of the rinse cycle when the machine was filled. It happened twice (yes, I tried it again), both occurring at the same time in the cycle. It doesn’t seem to be the lock mechanism, because it locks perfectly during the rest of the time. I’ve used the machine since to spin hand washing, and it works fine. Your help is appreciated. Thank you
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