0 votes
0 answers
18 views

Would like to know how to troubleshoot icemaker not making and dispensing ice. Ice maker has been replaced previously.

0 votes
37 views

The spark ignitor clicks and the bake burner comes on but the spark ignitor continues to spark for about 20 seconds
then the burner and spark ignitor stops. Then it retires every 1 to 2 minutes

What is the issue here?
In the diagnostic mode it showed F6E0.
This is a communication problem.
I tested the harness between the interface and the control. It was good.
I unplugged the unit and cleared the code but the BAKE still does the same thing.
In your experience what is causing this?
The ground is hooked up.

  • Pancakes asked 4 days ago
  • last active 4 days ago
0 votes
52 views

The refrigerator is sweating alot of water on the ice bin and the entire assembly there is cooling but it has alot of water why is doing that what part it needs to be replaced there

1 vote
32 views

Hello, have a GE gas oven set to bake @ 350 starts to preheat will only reach 250 and oven shuts itself off. Try it again same thing, shuts its self off at 250 as if you hit the cancel button. Clock stays lite up. I tried self clean cycle and it seemed to work ok, door locked, fan started running. I stopped it before it got too hot so I could get the door to unlock without having to wait for the oven to cool down. Tried the broiler burner
, it seemed to be working ok. Tried bake again at 350 and it reached 350 with out shutting off. I thought great its working. Tried bake the next day same problem, oven shuts its self off at 250 wont go any higher. Is there some special setting or feature on this oven causing this???? Made sure the keep warm setting was off.

0 votes
46 views

both compartments are not cooling. there is no frost build up, the drain is not clogged. The compressor runs, the fans run, the coils are clean. The thermostat turns the compressor on and off. Sounds to me like the thermostat is working but I don’t know how to test it. I don’t know if the refrigerator has a control board. I think it might have a faulty thermostat or its low on refrigerant. Do you guys have training on sealed systems? I haven’t tried any repairs. I saw one of your videos with a universal temp control, do you sell those or where can I get one?

  • ragarcia asked 1 week ago
  • last active 1 week ago
0 votes
47 views

The dishwasher stopped cleaning. I determined it was not filling with water. I found the screen on the inlet valve was plugged. I removed it and cleaned it out. It now fills with water but when it gets to what would be the wash cycle it just sits for a few minutes and then goes to the drain cycle. I have unhooked the power to reset it and still has the same problem. I also added more water to it to make sure it wasn’t a water level issue and it still will not go to the wash cycle.

  • kcedinger asked 2 weeks ago
  • last active 2 weeks ago
0 votes
54 views

Hello, the dishwasher is leaking during cycle on the bottom left side of door, there is a small black plastic flap? About 6 inches in length is the location where it drips from.
I don’t know if the leak is relative, but my dishes aren’t drying either, there is still water on dishes and such after the “Quick and Dry” cycle has completed???

  • mtrig278 asked 3 weeks ago
  • last active 3 weeks ago
0 votes
713 views

Will not shift from spin to agitate.

0 votes
62 views

The display is blank and won’t respond to commands
Voltage is good.

  • Pancakes asked 3 weeks ago
  • last active 3 weeks ago
0 votes
51 views

hi we check a sxs samsung refrigerator costumer complaint the seccion of vegytable is frozen all the food milk and egg costumer says somentime work normaly and somentime frozzen againg and says sometime make loud noise on back of refrigerator

  • javis35 asked 3 weeks ago
  • last active 3 weeks ago
0 votes
76 views

Basically what refrigerator was doing was I would hear a click, loud buzz for 3 seconds, then another click. 2 minutes later, same thing…. and it would repeat this over and over.

I took the backing off the refrigerator and the compressor is really really hot to touch. At this point, the compressor is not running but the fans are still running, so it quickly heats up the air in unit.

So I thought it was the relay (thing attached to side of compressor), but here’s the thing…

I left the unit off all night… of course the compressor wasn’t warm anymore… I plugged it in and I heard the click and compressor started. It ran for over an hour straight without a problem and cooled the temperature to 0.
Then it shut off normally b/c air was at 0 degrees inside it. I felt the compressor throughout the hour and it slowly kept heating up and heating up to the point where it would probably burn if you left your hand on it…but obviously not hot enough for the heat relay (don’t know the name) to engage and shut it off.

Then about 20 minutes later, it tried to start… I heard the click, long buzz, click and then the fans started but not the compressor…

SO….. is my compressor bad b/c it’s hot to the touch or is it still my relay thingy. it looks like it’s a 2 pronged unit that plugs into the prongs on the compressor but it is SUCH a tight fit on the left side of the refrigerator it’s going to be a bear to take out of there. there is a copper tubing right in the way too.

Any help would be appreciated.

The refrigerator is 18 years old but if it’s just a relay…..I might just fix it, but if it’s the compressor, I might as well get a new refrigerator

  • floats09 asked 3 weeks ago
  • last active 3 weeks ago
0 votes
41 views

Unit has no power. What do I look for and if it is the timer how do I test the timer.

1 vote
88 views

SAMSUNG FAMILY HUB . this is the first time i come across this fancy fridges.customer complains that fridge is cold but freezer is not working I looked at it and there is no frost or any indication of cold . seems like compressor inn not supplying gas to freezer side .what do you think I should do and where to look for problem ? thanks

  • arman asked 4 weeks ago
  • last active 4 weeks ago
1 vote
55 views

installed main control board #W10890094 and went to follow steps to reprogram with code inside of door and the display lights are just flashing and will not let me enter Programming mode, there is no numbers displaying just light flashing of lights. With my old board you can see the numbers bright like always no flashing

1 vote
57 views

we need a video on how to dismantle the dryer

  • burtyost asked 1 month ago
  • last active 1 month ago
1 vote
83 views

So I have this LG French door refrigerator. After a filter change it stopped getting cold enough to freeze and the refrigerator isn’t getting as cold as it’s set to. The freezer is getting to 48 degrees, the refrigerator is getting to pretty much the same, so something is working.

Take the lower cover off and clean up the coils and fan. I bumped the drain tube and it started spewing water out of the top. Let it finish draining, took the tube off and found a glob of something in there, so it was likely blocked (it was building up ice on the inside of the freezer that would have to be cleaned out from time to time). Hoped that would be the extent of things. Ran for about a day with no change.

Took the electronics cover off, the boards looked good as in no burnt stuff, fuses intact. Ran the first stage of the diagnostics and the display lit up everything. Fan running, I believe the compressor was running. Hard to tell with these linear condensers. It had a slight vibration to it. Second stage of the diagnostics, gave a 22 code on the front. Went to stage 3, fan and I’m guessing the compressor shut off like it was supposed to. Great. Reset everything and it comes back to life, fan running and slight vibration to the compressor. I will note the compressor did get warmer and i could feel a bit of cold in the copper.

After looking up the code and doing some research I’m thinking ok this is cake. So I take the lower panel back off and go to look at what I’m dealing with before I buy parts. well this model does NOT have a compressor relay. It’s got a compressor wire harness. @#%$@@%#$%^%

How do I fix an error 22 on this? or is the compressor junk?

1 vote
64 views

I replaced my control board 3 weeks ago, due to the buttons acting wonky like switching to CLEAN from WASH when pushing start or changing spin speed when changing the temp. After replacing, the buttons worked great, but the washer would run a cycle. It would fill some water, then the tumbler would swing one way a little bit and then the other way a little bit. Then it would stop and unlock. If you hit start again, it would start the process again and stop again. I ordered it off Ebay and thought maybe the new board was defective, so I removed and installed the old one again. Buttons still wonky, but once they stayed on WASH, the washer actually ran the complete cycle. Returned that board and ordered another one from a different source and installed it yesterday. Same result as the 1st time. I need to know why the old one will run a cycle, but the new one stops. I was able to pull a E39 code from the new board. Once again, since I had clothes that needed to be cleaned, I reinstalled the old one just so I could wash a load of clothes. I still have the new board here though. Just doesn’t make any sense to me!! Please help! The control board that I have is WH12X10468.

  • deb asked 1 month ago
  • last active 1 month ago
0 votes
94 views

I need the tech sheet so I can do diagnostics.
What is the most likely reason for this model to stop producing ice

  • Pancakes asked 1 month ago
  • last active 1 month ago
0 votes
66 views

My customer has a Jenn Air Refrigerator that we already have done several things to to try and stop this drawer from getting too cold.

0 votes
99 views

The brand is an Electrolux/Frigidaire. I have diagnosed unit as having a bad condenser fan and fan motor. Most units i have worked on have the condenser fan and motor to the left or right of the condenser. This unit is called a Professional series. The condenser fan and motor are located behind the condenser if viewing from the rear of the unit. I am stumped as to how to remove the condenser fan and fan motor. HELP

1 vote
86 views

The washer will try to shift to agitate but seems to get stuck.
It will not let me enter diagnostics so I can check the error code. What is the trick?
Is this the actuator or the motor?
Does this motor have a built in clutch or can it be charged? This is a Frigidaire

  • Pancakes asked 2 months ago
  • last active 2 months ago
0 votes
78 views

I changed the infinite switch and it did the same thing.
If I begin on low it will heat and cut off but will not come back on even after 10 minutes. If I turn it off and then back on it repeats the same cycle. It will stay on high. If I set it on 3 or 4 it does the same.
Can this be the sensor in the burner?
How does it work?
It doesn’t matter if I use the single or dual settings.

  • Pancakes asked 2 months ago
  • last active 2 months ago
0 votes
102 views

Not spinning fast enough at full speed on spin cycle, seems to drain fine, clothes come out soaking wet

  • stankustov asked 2 months ago
  • last active 2 months ago
1 vote
128 views

Samsung French Door Unit:
M# RFG297HDRS
S# 176843AD800130P

  • ahonuma asked 2 months ago
  • last active 2 months ago
0 votes
45 views

wash pump starts and stops and runs for varying periods of time from several seconds to a minute or so and stops and is noisey.
also no wash action from upper wash arm.

  • user asked 2 months ago
  • last active 2 months ago
0 votes
85 views

We had a power outage last night during a thunderstorm and this morning the interior lights work, but that is the only function working. The “cubed ice” icon is blinking. The compressor is not running, nor is the condenser fan. I have my digital multimeter out and am wondering what the ranges would be for the output of the transformer which seems to supply the control board. What is more likely- a fried transformer from a power surge or fried control board from a power surge?

  • lltommyc1 asked 2 months ago
  • last active 2 months ago
0 votes
145 views

Have 14 vdc at user interface

  • user asked 2 months ago
  • last active 2 months ago
1 vote
66 views

The customer showed me a video that sounded like the pump running with the door open. She said that it shows an error code often of 10 and last time it showed 30.
Where is the tech sheet hidden? I couldn’t find it behind the door panel or behind the toe plate.
I need a copy of it and the error codes and videos.

  • Pancakes asked 2 months ago
  • last active 2 months ago
1 vote
76 views

I have a Family Hub 5 Software update window on my Hub. I am unable to scroll through the message and I am unable to click the Ok or Cancel buttons. I have tried powering off the hub and killing power to the fridge and after each reboot the screen comes back and I can not do anything with it.

I have a screen shot if that would help.

Can I get instructions on how to get into diagnostic mode?
Is there a way to roll back the update process?

Any other suggestions?

Thanks!

  • kyddrivers asked 2 months ago
  • last active 2 months ago
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