Appliance Type: Refrigerator

Hi,
I am troubleshooting a no LED light issue on this unit, All the LEDs work except the 5 on the roof of the refrigerator. The schematic shows that the 5 fridge roof LED’s are divided into 2 series circuits, 3 in one series and 2 in the other going back to the LED Driver board for the DC source. Both of these strings are not working, I have diagnosed that the LED Driver board is partially defective .

The problem is, it is not shown in any service literature, ANYWHERE. The visual shows it is located next to the control board along with the power supply, The only part shown in the exploded diagram is the Control board itself, Whirlpool W11161172. If you do a parts list search for LED Driver, it does not generate any hits. I am at a loss, I have check multiple sources including the Factory SM with no luck.

I need the part number for the LED Driver Board! Why is it not shown or listed anywhere? I wasted 2 hours looking!!!

Thanks 🙂
Tom
609 418 0278

Fridge has power, compressor running, condenser fan running, lights and front controls work. No cooling in fridge or freezer. Evaporator fans not running. Suction and discharge lines are not hot or cold. Fridge is new but just stopped cooling. Not sure what to do next. Any suggestions would be greatly appreciated

There is a lot of Frost BUILDING UP INSIDE THE REFRIGERATOR BEHIND THE PANEL BEHIND THE CRISPERS. What do you think could cause this?

the fridge is around 25 Fahrenheit set on low

HAVE TROUBLE PUTTING IN DIAGNOSTICS OR WHOEVER WROTE THIS MISSED A STEP FRIDGE IS TO COLD CANT
FIND A VIDEO ON THE SITE OF PREMIUM my email is garth@saparas.com

Hello, The temperature in the Freezer & Fresh food section are ok. Zero & 37. The dividing wall between Freezer & Fresh food is sweating, causing condensation to drip down in the Fresh Food section. This is a Side x Side model. Door gaskets are sealing good. Have any solutions???? Thank You, Jim

The temp in the ice room is 20 degrees. The water pressure is good, the line is not frozen. Is there another thermostat in the ice room I’m missing? Could ice build up in the freezer cause this issue? How many fans are blowing cold air into the ice room. I’ve only changed one. Fridge at 37 and freezer was recently dropped to -4 to see if that helped with no success.

My ice maker stopped making ice. Replaced the ice maker and it turns our that isn’t the problem. I have two vents..from what I read, the top vent is supposed to blow cold air from freezer into ice maker to freeze water, and the the cooler air comes back out to help keep fridge cool.. Here is the problem…the top vent is not providing cold air. It is warm…and it starting to discolor the vent area itself because of the heat. The bottom vent is not getting much cold air either. With that said…my fridge itself keeps things cold, and my freezer keeps things frozen. So I am baffled. Not sure what to do next?? Help please! …Sad GrandmaHolly

C

Refrigerator is not defrosting, ice is actually building up on the evap coil’s so much it’s coming inches out of evaporator coil cover, Looked everywhere and cannot locate defrost control. Looked up top in thermostat box not there, looked underneath kickplate at bottom could not find, also cannot see defrost control on any drawings of unit. Need to know where defrost control is located.

the Refrig makes a fairly strong humming noise until one of the refrig doors is opened. Then it stops. It starts again when the door is closed. Don’t notice any other issues at this point.

This is a w10873791 icemaker. When I arrived the sensor arm was down and the ice tray was stuck right at the beginning of the cycle. I ran diagnostics and couldn’t get the icemaker to harvest or fill.
In the fill test it gave the code 23 switch or motor failure. I tested the ice room switches and they are good.
Is there another switch???
I changed the icemaker and it still didn’t work..
How can I test this,?
What is the next step.
I need a video and service manual and bulletins.

Ice getting stuck between icemaker and the ice bucket. Please provide any remaining information or common issues with this complaint.

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