1 vote
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  • Guest asked 8 years ago
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1 vote
2k views

The customer took the doors off to get it inside and didn’t secure the freezer door magnetic switch or door switch. But I need some technical information. The frost pattern is OK. I do see some frost in the middle 2 freezer vents. I can’t tell if the damper is working . How do I check the damper and other components?

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
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I ran the diagnostic tests and started the compressor and checked the components and everything checked. Once I exited the test mode the unit restarted, compressor and fans. Could it be a bad main board?

  • Guest asked 8 years ago
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The customer took the doors off to get it inside and didn’t secure the freezer door magnetic switch or door switch. But I need some technical information. The frost pattern is OK. I do see some frost in the middle 2 freezer vents. I can’t tell if the damper is working . How do I check the damper and other components?

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
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This fridge is 32 years old, I was told. The ice maker stopped working. I checked the continuity on the inlet valve and there was no continuity. Then I checked the amperage and it read 6.5 amps.
What should the amperage be on this valve?
Is the amperage about the same on all valves? If not, what would be the reason for the difference?

  • Guest asked 8 years ago
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replaced refrigerator section evap motor that was running way to slow …and food temps were warm…now food temps ok but alarm beeps like a pin ball machine …..how do i put into self diagnostics ….and info on diagnostic codes …thank you

  • Guest asked 8 years ago
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0 votes
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I need the part number to the assembly that the auger is attached to. Please help

  • Guest asked 8 years ago
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0 votes
2k views

the refrigerator is freezing food and there’s a knock coming from the compressor,.
could the compressor cause this issue?

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
2k views

nmbwholesale20122 days ago flag
I’VE FOLLOWED TROUBLESHOOTING FLOW CHARTS. THE REFRIGERATOR SIDE IS AROUND 90 DEGREES. I’VE SWAPPED OUT THE BOARD 4 TIMES. CHANGED THE DAMPER ASSEMBLY 3 TIMES. THE DAMPER DOOR CLOSES, ALL THE WAY AFTER JUST A COUPLE OF MINUTES NO MATTER WHAT PART I HAVE IN THERE, WHICH IS THE ORIGINAL PROBLEM. I’VE ALSO TAKEN ALL THE KEY COMPONENTS, FROM A MACHINE THAT HAS BEEN RUNNING FINE FOR TWO PLUS WEEKS, AND INSTALLED THEM WITH THE SAME RESULT. I’M AT A LOSS TO EXPLAIN THIS ONE. ANY INSIGHT? THE UNIT IS A GE AND THE INTERIOR LIGHT IS NOT STAYING ON.

I PUT THE DAMPER IN THE MIDWAY POSITION WITH POWER OFF. WHEN THE UNIT IS PLUGGED BACK IN THE DAMPER OPENS ALL THE WAY. SEVERAL MINUTES LATER IT CLOSES AND STAYS CLOSED.

  • Guest asked 8 years ago
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0 votes
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This is a very old model with an electronic defrost control. The evaporator motor runs through the heater and defrost thermostat. A few months ago I had to replace the defrost t-stat for the same symptom. Is there a way to initiate an automatic defrost cycle on this model? How can I test this ADT? Someone was supposed to have changed it several months ago

  • Guest asked 8 years ago
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0 votes
3k views

I replaced the ice maker and still not getting any water to the ice maker, is there a flash bulletin on this model concerning this problem

  • Guest asked 8 years ago
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The ice maker compartment is frozen in the back. Why is this happening. We have changed the ice maker, the new one is still freezing in the back.

0 votes
2k views

THE DAMPER IS WORKING INTERMITTENTLY. I NEED TO PERFORM DIAGNOSTICS.

ALSO, I’M ONLY ABLE TO LOOK AT ABOUT HALF OF MY PREVIOUS QUESTIONS ON “MY ACCOUNT PAGE”. I WAS TRYING TO GO BACK AND LOOK AT SOME OF THE OLDER DOCUMENTS YOU HAVE SENT ME. I’M NOT SURE WHAT THE ISSUE IS THERE.

  • Guest asked 8 years ago
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Hello
Older side by side GE refrigerator – complaint is that ice clogs the chute – when calling for ice it seems as if the ice comes out of auger bucket too soon and doesn’t allow the door to open in time – I replaced the time module delay (WR55X129) in the hopes that that was the culprit – almost a month later and the customer is calling back with the same complaint. Ice size seems appropriate and dispenser door seems to open and closer properly. Ice cubes are proper thickness and good water supply to ice maker . Thanks for any help

0 votes
2k views

Have a Frigidaire refrigerator that when ice is being dispensed it doesn’t stop when paddle is released.
Doesn’t stop when water is being dispensed when paddle is released…

Any suggestions?

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
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THE UNIT WON’T COOL AND HAD VERY LOW PRESSURE ON THE SUCTION SIDE. I REMOVED THE FILTER/DRYER AND CLEARED THE CAP TUBE WITH NITROGEN. I HAD GOOD FLOW COMING FROM THE CAP TUBE AS WELL AS THE LINE ON THE OTHER END OF THE FILTER DRYER. I RECHARGED WEIGHING IN THE 134A TO SPEC. MY PRESSURE -25inHg vac AND 60psi. IT DOESN’T APPEAR, TO ME, THAT I HAVE A BLOCKAGE. I’M SUSPECTING COMPRESSOR SEALS. DO YOU AGREE OR WOULD YOU RECOMMEND ANOTHER ALTERNATIVE ACTION? ANY ADVICE WOULD BE WELCOME. THANKS

  • Guest asked 8 years ago
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looking for which pins to check on board to see if ice maker is receiving voltage and signial from board

  • dan0418 asked 8 years ago
  • last active 8 years ago
0 votes
2k views

THE UNIT HAS UNUSUALLY LOW PRESSURE ON THE SUCTION SIDE. I NEED TO FIGURE OUT HOW TO GET THE 3-WAY VALVE IN THE MIDWAY POSITION TO VACUUM AND RECHARGE THE SEALED SYSTEM.

  • Guest asked 8 years ago
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0 votes
5k views

GOOD EVENING. I SPOKE TO THE CUSTOMER AND WAS TOLD THAT THIS STARTED ABOUT SIX MONTHS AGO, BUT THEN WENT AWAY. IT STARTED AGAIN THE LAST COUPLE OF DAYS. ANY HELP WOULD BE GREAT, THANKS. TODD FROM NY.

  • Guest asked 8 years ago
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0 votes
4k views

Ice fan not sure if it is working? Send me a diagnotic sheet on this refrigerator so I can test functions on the computer board.

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
3k views

Refrigerator was dead upon arrival. Removed back to access control board pushed button on board.
Refrigerator started and beeping alarm every second. Front panel says FF and temp I assume.

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
2k views

Main computer board has a button on it, what is it used for?

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
2k views

We sell parts over the counter to retail custumers, we are looking for repair videos to help them. Do you have a list of your free content ?

0 votes
5k views

I have a no cool refrigerator with the linear compressor can you give service information. I need any information you have on this unit. Never worked on one before.

1 vote
2k views

The icemaker a Samsung, stalls out in the harvest position as if the heater is not working. Is there any repair on this item? The part number is WR30X10131

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
2k views

When I press the lever for the ice dispenser it doesn’t dispense ice. No sound or movement. I can hear the micro switch.

  • Guest asked 9 years ago
  • last active 9 years ago
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I have a customer with a refrigerator that is not cooling, or freezing. I replaced the board and it’s still not cooling or freezing.
Any advice or any way that I could check anything that may be wrong.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Ice build on evaporater right side on top probably 4,5 inch

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
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Tested the white and red on J2 and read 13vdc. Replaced the fan and the unit went into defrost in the mean time. I unplugged the unit and hoped to skip the defrost and the unit begun to start a cooling cycle. The evaporator fan did not come on after about 25 minutes. I retested the J2 at the red and white, and reading was 13vdc. What am I missing?
The overheat T-stat was swelled and needs replaced. Does that affect the starting of the evaporator motor. Does the evaporator motor need the full frost pattern have to reach the over heat stat and thermistor before it senses and turns on the fan?

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
2k views

I have ice build up in on freezer coil and ice under crisper drawer . Has 1F code error

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