1 vote
2k views

I have water to the filter. Where do I go from here?
Does this Kenmore / LG fridge have a holding tank? And where is it? I have walked my customer thru a few troubleshooting issues, to eliminate the obvious.
We have determined that the flow of water stops at the filter. Or water gets to the filter, then after that, who knows. I replaced the valve about 6 weeks ago. Now the water dispenser just stopped working.
I am going over to his house tomorrow AM, and I am asking you guys for advice on what to look for. I tried searching online to see where the holding tank is, but no luck. I’ll do the typical inspection of the lines, look to see if the line is frozen at the dispenser, etc.
But primarily 2 questions.
1. Is there a holding tank, and how can I get to it?
2. Is it possible that the dispenser on / off contact is broken? If so, how can I test it?

As always thank you

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

cust states the light on the right side is not working

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

Light issues in freezer it stays stuck when door opens and the light assembly has been changed twice any advice.?

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

check control board

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
3k views

IS THERE A TECH SHEET HIDDEN SOMEWHERE ON THIS UNIT, IF NOT CAN YOU GET ME ONE? i HAVE AN ICEMAKER NOT WORKING.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

my GE cooler does not cool the freezer and the refrigerator seems to be capillary blocked
how can I replace the capillary and the Reversing Valve ?
How can the refrigerant enter in the two evaporators if nothing appears ?

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
1k views

Freezer is set to 4 and holds temp for a while, then is very erratic sometimes going to 13 degrees. Fridge temp is not affected. I cleaned off condenser coil and cleaned and inspected door gasket and it is still the same. Any help would be great, thanks, Todd fro NY.

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
1k views

there was a power outage, then when power came back on. Refrigerator didn’t work and front display blank

1 vote
2k views

i need the tech sheet for this one

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
2k views

refrigerator stop working and just blink the front control board light come on inside the fridge fan inside is dead compressor is dead any idea help just display 888 888 on panel tanks

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
1k views

Regards!
The problem with the refrigerator is that the evaporator fan motor is not working because it does not reach 120 volts. When you check with the voltmeter the voltage that reaches you is around 22 volts. I Check the electrical diagram that is located on the bottom of the refrigerator and the 120 volts leaves the Beta Control terminal J1-6 and also indicates on a “Beta Codes” that has the refrigerator by
example, the first one indicates “2” Flashing- Open Thermistor. Ok, what I want to know is how to provoke the exercise so that the refrigerator makes the self-diagnostic. I already checked the 2 sensors and they gave me around 8 and 9 ohms and I gave them heat with a blower and both sensors changed from ohms to 3 y 4 ohms.

  • Guest asked 5 years ago
  • last active 5 years ago
1 vote
1k views

Replaced new compressor heat exchanger tubing and new evaporator and new filter.Charged 7.00oz and still not cooling low side is -20 psi and high side is 77 psi.compressor pull1.2 amp

  • Guest asked 4 years ago
  • last active 4 years ago
1 vote
337 views

This icemaker won’t make ice. It fills but doesn’t harvest cubes.

  • Guest asked 7 months ago
  • last active 7 months ago
1 vote
2k views

I never worked on this refrigerator before. I saw that the display board inside the ref. section had no power to it and when you press the power bottom it flashes and turns off and flashes every 20 seconds. Besides that board is there any other issues I should be aware. Please help

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

How do you reset the refrigerator after you went into diagnostic mode.can you unplug the unit for 3 minutes and get it to work normal.

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

the compressor is running the Freon is good.
all the fans are running however the unit will not freeze not the FF will only go to about 58 the freezer is 25

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

This unit is on city water and the city flushed the line and muddy water stopped up the filter. The customer replaced the filter and that is when the ice maker production almost stopped. I performed the harvest test and the water valve test and replaced the valve part # wpw10341329. I retested the water valve and it turned on and off OK. The nest day the customer called and said it still only made about 4 cubes. Does the water valve fill test deliver the precise amount of water in the test mode? What else can I test or do?

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

The controls on this refrigerator are doing strange things like when the dispenser is pushed the alarm sounds,or when pushing the freezer temp buttons the dispenser door opens and closes. When any button is pushed all the display LEDs lite, and the compressor and fans will not run. I am also not able to locate the wiring diagram. I have replaced the user interface pad and board to achieve the same end result I started with. Any help would be great.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

I have a kitchen aide refrigerator, the compressor and condenser fan is not working.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

Ice cube trays seem to have a little bit of frozen water in them, when I disconnected the water filter and reconnected it it made a gushing noise like the valve is good in the water is making its way to the filter. There is only a icemaker no water dispenser but there are two little valves on one bracket Both tested good for 1100 ohms of resistance. I have no idea how to diagnose this ice machine it’s like 180 from Bosch so I don’t want to miss diagnosed this issue since the display had a ICE button on it but when I clicked it and held the door switch nothing happened. The ice machine part was 00744441

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

need a wiring diagram

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views
  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

about a week age I went out on this unit. It was not cooling. There was a major ice wall in the back of the freezer. I defrosted the ice, the ice cover the evaporator fan. The defrost heater tested good. The customers call today saying that the same problem is back. any help would be helpful. Thanks Ricky P.S. also when the freezer door opened the water to the ice maker would dispense water, over flowing the ice maker. how do I get unit into diagnostic?

1 vote
2k views

Ice maker leaks water inside ice room when filling up. I have replaced the ice maker and the water valves. Any suggestions

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
2k views

when this refrigerator is pluged into the wall outlet, it trips off the electric fuse/breaker. it will not stays on.

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
2k views

I have had several of these French door whirlpool brands lately that are over cooling the fresh food refrigerator side to the point of freezing. I set all possible settings to minimum or least cold. Partially covered the vent holes just to experiment. This particular model I tried to find the damper door to see if it’s closing but couldn’t find anything besides a tiny one on the side of the icemaker compartment. Please give technicians insight mostly because when I ask these questions I’m usually long ways away from the unit and onto the next job.

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
2k views

What is room temperature resistance for the refrigerator thermistor?

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
1k views

YOU CAN HEAR THE FROST HITTING THE FAN BLADE DO YOU HAVE A SERVICE MANUAL OR HOW DO I PUT IT INTO TEST MODE
IM A FACTORY TECH BUT NOT FOR WHIRLPOOL SO IF I HAD THE NEEDED SERVICE INFORMATION THAT WOULD BE GREAT

  • Guest asked 4 years ago
  • last active 4 years ago
1 vote
2k views

First there is no diagnostic tech sheet in the unit. The damper is open and the freezer section is below zero. The refrigerator is 66. I could not test the unit with out the tech sheet. I suspect the freezer section is frosted.

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

The unit is making a loud humming noise like a fan. The lower freezer unit is not freezing. It is cold . The upper unit seems to be working. I put a thermometer in and the top part is staying at 33 degrees. No error codes on the unit.

  • Guest asked 7 years ago
  • last active 7 years ago
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