Appliance Type: Washer

i can turn the drum either way but the unit will not agitate or spin.
it dose drain

Hello Guys, my question is regarding a Samsung direct drive inverter washing machine top load. with a load of clothes spin speed is slow clothes remain wet. washer does not give any codes. the machine seems to spin okay unloaded. drain pump works fine no obstructions, my thoughts were that it might be the clutch assy. also thought it might be a drive motor. needed a more experienced techs. opinion. would appreciate your guidance. Thank you for your help.

I have a friend that is farther than I want to travel. His washer is making noises and sometimes stops mid cycle. I’d like to talk our way on the phone to find the problem.
Will you send me (us) the diagnostic code ? Or better yet, direct me on how to get this very important tool or where to look for it WHEN I need it when trying to troubleshoot ANY appliance that I’m working on?
Thank you

The error code uL comes up every time the machine is used even when there is nothing in it. I tried a new rps sensor and didn’t fix the problem. I’m thinking it may be the main board. looking for help with this one.
Thanks, Charley

MACHINE DOES NOTHING, WHEN YOU TURN ON.

Diagnose why washer will not spin?

When I push the power button select cycle push start normally the you will hear the door latch lock and the sensing light will light then the washer will go thru its regular routine of going thru the wash cycle. Now when I push the power button, select the cycle, push the start button NOTHING WILL HAPPEN, NO ERROR CODES!

HI DO YOU HAVE ANY VIDEOS ON HOW TO CHANGE THE TRANSMISSION ON THIS UNIT

Machine fills but won’t agitate or spin. Digital display seems to be working o.k. It’s displaying times for cycles and no dimming of segments. Seems to be responding.

the unit has a fairly new drain pump and i cleaned out the drain as well like 2 months ago
the customer called to say he has the same problem. the clothes dont ring out well

i changed the drain pump because it would leave a pool of water in the tube after a wash and the drain was clean.
now after a normal cycle there is still water in the tub. and i need to put it into spine cycle to drain it

This is a top load Kenmore washer, the suspension rods look good, everything looks good when I open it up. I cannot see anything wrong. When it goes into spin cycle the tub goes side to side like it is off balance. Any help would be appreciated.

The above happens every time causing tub to be out of balance and spills some water when water level switch is on “high” setting.
The out of balance only occurs for approx 10 seconds before enough water is pumped out and then operates normally.

Do I need to replace the suspension rods and vibration sensor? I cannot find my exact model number on this site. and I would like the program and diagnostic sheet to view fault codes Etc.

will not spin. tries to but makes a strange sound

Maytag washer stops at 8 min. door stays locked. The last 3 code are F8-E3 , F3-E1, F9-E1. I replaced the pump it was not working now it drains good. about 2 or 3 loads it stop at 8 min. and will not unlock the door.

Hello, Please read the Question carefully. This top load washer is about 5yrs old. Goes off balance almost every load. The Ue code will show. Start a cycle, it fills ,agitates, then after a few minutes starts spinning in one direction with water in the tub. Bang, Bang, Bang. Stops and starts agitating again. Bangs with clothes or no clothes. When it is in a spin cycle, after a while UE shows up even with no clothes in it. The tub bearings are good. The tub nut is tight. The rotor is not loose. Can hear water in the balance ring. Washer is level. Had one do this in the past, I changed the suspension rods. Still did the same thing. I asked this same question 2Yrs ago. suggested change control & rotor before 2014, and rotor only after 2014. This doesnt sound right for the problem I’m having. Then look at a video where you use rubber bands. Please, I need real help. This is a real common problem, I have seen 10 LG washers doing this. I dont know exactly what is causing the problem. The washer worked ok for 5yrs. Customer is not loading it improperly. When you come up with a solution please explain how or why this solution will fix the problem. Thank You, Jim

i changed the transmission on the machine. the original problem is corrected.
how ever i feel that the tub is not sitting rite and when it goes into high-spin it knock ageist the side of the machine

the motor is having a hard time turning Evan with out the belts on
i believe i need a new motor.
can you please provide me with info on how to change it

I need to replace tub assembly with drive shaft part # w10381078. I have a parts breakdown , I need service manual or video for this washer.

When in the spin cycle you hear it try go spin like a car racing it’s engine then after three sports it just stops and the basket just glkeds to a stop she the drain is still running (I did here some clicking from the control board at the same time)
Which part needs to be fixed

i need to change the condenser and dryer on this unit. any links i can look up for info?

I went to the service call and the complaint was the door look contiuosly blinks
I changed the door look and all seemed fine so i set the water level to smallest load the machine started to fill and nearly filled up the tb so I pushed the stop button and set it to spin drain after that now the drain pump comes on and no led lights on

Have already taken the basket, but hearing some cracking noise, when its in the agitation stage.

this unit on the rise cycle will stop and get a blinking led. I have the teck sheet but cannot make out how to read the error code.the led status are 1,o,* and so if it is blinking on rise which one would i read? This is on the critical fail mode table and then it has the No critical fail mode table. What i did on this unit i replace the tranny ot what they call support. I was not doing this before the repair, I do hear the lid lock trying to lock, like the strike is in the way of the lid switch

Where do I find repair info on this machine? Also would like help with taking the cabinet apart to fix the problem

i have a coustmer that has a samsung front load washer with a error code cc88 it stoped working after a storm i cheked water pump and it is clear and i energized it with a straight lead and it ran ok i than got a new control board and instaled it it was dc 92-01385a but i noticed it has 2 boards so i have ordered the larger one but i am not sure if i need to calibrate them to pannel and of cource samsung was no help they could not tell me what cc88 code is

I am working on a Samsung washer that has two washers. Its a 2017 front loader with a small top loader washer. The front loader needs its gasket replaced, I would like to know how you disassemble the lid to get to the main controller?