THE UNIT SHUTS OFF AT ABOUT 30 DEGREE F. THE T-STAT IS A DISCONTINUED PART. I HAVE OTHER T-STATS BUT I WAS LOOKING FOR THE WIRING DIAGRAM SO I CAN FIGURE OUT IF ONE OF THESE OTHERS WILL WORK. THE T-STAT HAS 3 WIRES AND A GROUND. I’M THINKING ONE WIRE IS ASSOCIATED WITH THE DEFROST CYCLE? ANY HELP WOULD BE APPRECIATED.
THANKS
HAPPY NEW YEAR
BILL
- Guest asked 7 years ago
- last active 7 years ago
THE UNIT COOLS FINE, HOWEVER, THE “DOOR AJAR” ALARM LED IS LIT AND BEEPS. I HAVE GONE THROUGH THIS UNIT AND COULDN’T FIND ANYTHING WRONG WITH THE INTERIOR LIGHT CIRCUIT, WHICH IS CONTROLLED BY THE DOOR SWITCH. THIS LED ME TO BELIEVE THE FAULT WAS IN THE BOARD. I HAVE A NEW BOARD INSTALLED AND HAVE THE SAME ISSUE. ANY IDEAS? THANKS
- Guest asked 7 years ago
- last active 7 years ago
Ice filter not changed in two years and existing small amount of cubes are small.
What is the method to cycle ice maker and perform test:
I will assume I have to fix a defrost thermostat/thermistor assembly. I need to be able to test and disassemble freezer back panel and ice maker Dissasembly.
- Guest asked 7 years ago
- last active 7 years ago
Compressor won’t run. No power to compressor.Do you think the computer board is bad or the thermostat dial control?
- Guest asked 8 years ago
- last active 8 years ago
the unit says vacuum condenser.
however the middle section of the back wall is over flowing with Frost.
- Guest asked 7 years ago
- last active 7 years ago
Would like to know how to troubleshoot icemaker not making and dispensing ice. Ice maker has been replaced previously.
- Guest asked 4 years ago
- last active 4 years ago
I am not getting any power to the fan or compressor.
I disconnected the plug that leads from the power source to the box below the door switch.
there is power going into the box but not going out of it meaning supplying the compressor and fan ect
- Guest asked 8 years ago
- last active 8 years ago
why does Kenmore upright freezer top shelf have a big big frost built up none of the other shelfs do this this is a very simple unit manual defrost no interior fan.
- Guest asked 8 years ago
- last active 8 years ago
I have a customer with an upright freezer. It stands taller than a regular fridge. Well I’ll get to the point. After diagnosing the problem, I proceeded to put the back evap cover panel back on AND I put the screw right thru the coil tubing. Ah s#~}%~~! I couldn’t believe that the screw hole was a 1/4 inch from the coil.
Well ” things happens” and it seems to happen to me an awful lot. The model / serial numbers that I gave to you, are barely readable, so I don’t even know IF they are correct. I offered to work something out with the customer, which turned out FOR ME to be a nightmare. She is a pack rat. It took me over an hour to remove the freezer from her house, because there was ONLY a path to get from one room to another. She had junk everywhere….
I took the freezer to a fellow repair tech that fixed the hole, blah blah blah. An hour after I dropped of her freezer, she called me to find out the status on it. One hour! I got several calls. So, I just stopped picking up the phone.
I offered to turn the case over to my insurance company but that was not an option…. So, I can’t tell you how many hours I spent trying to fix and satisfy this customer.
Here is my question, for further reference. I’m NOT going thru this again. Is there a website or something that I could use to determine the value of an appliance, and just pay the customer a fair price ?
- Guest asked 8 years ago
- last active 8 years ago
Good morning,
My GE Upright freezer is not freezing. I unplugged it because it felt like a refrigerator and I am not able to find a video on my freezer in your repair videos. I did see one that was similar to my GE that the guy name Ryan was doing with a Kenmore. I have removed the panel and needless to say there is not ice because I unplugged it days ago. Do you have a video for my GE upright or do you think it is the same problem that the Kenmore video showed?
Marian Robinson
414-915-0109
706-623-3188
- Marian Robinson asked 9 years ago
- last active 9 years ago
The temperature in the freezer at 17 degrees
I cleaned the coils and I feel cold air blowing inside the freezer as well
- Guest asked 8 years ago
- last active 8 years ago
THE “DOOR AJAR” ALARM KEEPS SOUNDING. IT STOPPED FOR ABOUT A WEEK AND THEN CAME BACK. I CHANGED THE DOOR SWITCH WITH NO EFFECT. THE UNIT IS COOLING WELL AND THE DOOR SHUTS PROPERLY. I’M THINKING IT’S IN THE BOARD. ANY THOUGHTS WOULD BE APPRECIATED.
THANKS
- Guest asked 7 years ago
- last active 7 years ago
The door on my freezer will not seal properly.
- Gary Williams asked 6 years ago
- last active 6 years ago
Hi i have a problem with the freezer coils freezing over with ice, the code flashes 3 but i just watched your video about the heater wrap around the freezer being replaced, the freezer drain is always frozen solid and wont drain without a lot of effort on my part to make sure it is clear, now the fridge side is getting a pool of water under the bottom drawer. looking forward to hearing from you, thanks for such a great site to come to for help!!! Ken
P.S. it is my understanding that the code means it is a sensor for the heater. ???
- Kenneth asked 9 years ago
- last active 9 years ago
replaced board on Kenmore freezer 24hours ago part #216979600 was not running now its cold but flashing
- Guest asked 8 years ago
- last active 8 years ago
As far as I can tell, there is a fan in the freezer that when the door is closed, it starts to spin and gets loud. When the freezer door is opened, it stops. There is also lots of ice starting to build up on the walls of the freezer.
- David asked 9 years ago
- last active 9 years ago
I have a customer that has a Kenmore upright freezer.. It’s reading “Hi-Temp”. “7 on the controls. Before I go and look at it, would you please send to me the service manual for this, or let me know WHERE you get them? Because, I looked on the Internet and couldn’t find it. Second, do you know why it’s reading high?
- Guest asked 8 years ago
- last active 8 years ago
I am having an issue with ice gathering at the bottom of my freezer (bottom mount on fridge). It then accumulates and water leaks on to my floor. This was a great video to help me understand the issue, however, when I went to order this part (W10619951), sears sent me the part called Tube Drain (W10344402) which is the exact same part that is currently in place. The grommet is pretty small as well.
How am I able to order the part that is in the video? For now, I cut the grommet a little making it easier for water to flow through, however, I’m nervous too much heat may go up in the hole. Is that something to be concerned with? Would it be advised to just remove the grommet all together?
I took a blow dryer to the inside of the freezer as well and dumped water down the drain hole, which did come out of the other end. Wasn’t able to figure out how to take the back paneling (inside the freezer) off for easier access however.
Thanks for your help. In regards to the part shown in the video (below), I live in Canada.
- Trevor asked 9 years ago
- last active 9 years ago
I asked you last week about a Kenmore upright freezer that I determined to have a bad compressor. I got there and the temp in the freezer was 68*. I was told that it stopped freezing a few days ago, ( probably more than that ) and so I checked the evap/fan and it was working fine. So, I pulled it out and checked the compressor and it was so hot, I could barely touch it. I unplugged it for about 15 minutes and put a hard start on it, because the relay was bad. Let it run for about 20 minutes. Both the compressor and hard start were hot.
I was schooled to think that if the compressor is that HOT, and has been running like that for a while; that it’s NO GOOD. The reason is, as I was told, that the high temp breaks down the oils, etc in the compressor.
My customer had another freezer ( chest type ) and it was also NOT freezing. I opened the compressor panel and checked the temperature of the compressor and it was HOTTER than her upright. ( sho has a coffee plus shop ). I told her that both freezers were no good.
Anyways she called her refrigeration service people out. He told her, that the only thing wrong with the chest freezer is that it needs to be defrosted.
QUESTION: was I schooled correctly to think that if the compressor runs that hot for an ” unknown ” period of time that it is NO GOOD?
- Guest asked 8 years ago
- last active 6 years ago
My washer is giving off a burning smell.
- Curtis Appliance Repair asked 6 years ago
- last active 6 years ago
Do I need to replace it?
- Leah Poole asked 9 years ago
- last active 9 years ago
so the temp in the freezer is not freezing.
i open the back unit the coils are frozen .
i put the unit into defrost and i can hear the ice melting . however i believe there is too much ice for it to melt before the cycle is done.
i tested the timer and it went back into a normal cycle what can the issue be?
- Guest asked 8 years ago
- last active 8 years ago
I’ve checked evaporator coil for ice buildup. No ice, fan is working, freezer thermostat has continuity , freezer thermistor good, door seal in good shape and clean, no gaps, condenser is running but hot to touch, relay isn’t clicking, no unusual noises, door controller reading”high temperature” ,set on lowest setting #7 temperature is 23. Any ideas?
- Guest asked 7 years ago
- last active 7 years ago
There is moisture building up in my freezer.
- Curtis Appliance Repair asked 6 years ago
- last active 6 years ago
