0 votes
20k views

i ran a diagnostic test on the washer but do not know how to interpret the codes.
code 1: F: sensing rinse done E: done
Code 2: F: sensing rinse spin done E: rinse spin done
code 3: F: sensing rinse spin done E: done
code 4: F:sensing spin E: done

Can you please tell me what this means….
The washer will not spin (makes the noise like it is spnning, the lock button flashes)

  • Amber asked 11 years ago
  • last active 11 years ago
0 votes
9k views

The Smart Auto and Normal LED’s are flashing per the customer. I found the motor/pump locked up due to lack of use, unstuck impeller, unit running. Not sure what the flashing LED’s reference.

  • Guest asked 11 years ago
  • last active 10 years ago
0 votes
3k views

it runs, no cool air, the fan works transferring air to the fresh food

  • Roy Garcia asked 11 years ago
  • last active 11 years ago
0 votes
4k views

It made 1-2 trays , maybe smaller, after being turned on after vacation. No more. Took icemaker out (thanks to your video).
There were 2or 3 of the back receptacles in the mold that had a little ice in them. I cleaned them out, reinstalled icemaker.
I also replaced the water supply line with a new one and hooked it to a direct water inlet valve so that it would have plenty of water pressure. Didn’t help. Still no water being supplied into mold. Supply tube into mold not iced up. Any ideas? This refrigerator is 1yr. 9mos. old

  • ron asked 11 years ago
  • last active 11 years ago
0 votes
3k views

Just watched your video on replacing the upper housing on the dryer door that was causing the dryer to squeak.
Do you recommend putting any type of grease or lubricant on the drum roller where it meets the front piece? Would this help avoid similar problems in the future?

Thanks!

  • Joseph asked 11 years ago
  • last active 11 years ago
0 votes
6k views

Customer states the dispenser starts pouring water at at random intermittently. We are not sure where to go for solution

  • Guest asked 11 years ago
  • last active 11 years ago
0 votes
4k views

How to replace blower assy.

  • Guest asked 11 years ago
  • last active 11 years ago
0 votes
4k views

G/E side by side model Number GSHF3KGZBCBB.
Looking for a Technical Service Guide

  • Guest asked 11 years ago
  • last active 11 years ago
0 votes
3k views

We found our ice team getting soft and realized the freezer was not doing its job. After a little looking around we found the air outlets on the back panel of the fridge were iced over. I then removed the back panel and found the evaporator coil iced up. The fan had a history of being noisy since it was new so I figured the fan died and the lack of air flow over the coil caused all of my problems. I replaced the back panel assy. Which included the fan. This did not fix my problem. The freezer is reading 65 and the fridge is at 38. I do not here the new fan run at all. I do appreciate any and all help you may provide and parts that I can purchase through you.

Thank you,
Mike Wynne

  • Mike Wynne asked 11 years ago
  • last active 11 years ago
0 votes
3k views

We found our ice team getting soft and realized the freezer was not doing its job. After a little looking around we found the air outlets on the back panel of the fridge were iced over. I then removed the back panel and found the evaporator coil iced up. The fan had a history of being noisy since it was new so I figured the fan died and the lack of air flow over the coil caused all of my problems. I replaced the back panel assy. Which included the fan. This did not fix my problem. The freezer is reading 65 and the fridge is at 38. I do not here the new fan run at all. I do appreciate any and all help you may provide and parts that I can purchase through you.

Thank you,
Mike Wynne

  • Mike Wynne asked 11 years ago
  • last active 11 years ago
0 votes
3k views

Is there a way to do a self diagnostic on this microwave via the control panel or otherwise? I was using it the other day and heard a loud bang, and then it stopped heating (although the lights still come on, the turntable cycles, etc)?

Also, via any self-diagnostic mechanism (if available), is there a way to get the serial number and in-service date or anything like that? This was installed in a house I bought but it doesn’t have the serial number anywhere on the machine and when I called Kitchenaid to determine if this is still covered under warranty they needed the serial number to find out but otherwise didn’t offer any help as far as locating the serial # if the label has been removed (which appears to be the case)…

  • al asked 11 years ago
  • last active 11 years ago
0 votes
4k views

Baking oven fan blades hit the back of the oven. Removed the oven from the cabinets and tightened the bracket holding the fan. Seemed to work for about 2 weeks, now rattling again. I noticed when I tightened the assembly that the motor pivoted up and down and wondered at the time if this was normal. The screws holding the motor to the bracket are not loose so I am perplexed. Any ideas. thanks

  • kurt troeger asked 11 years ago
  • last active 11 years ago
0 votes
7k views

My fridge stopped working after our neutral line in the house was severed blowing most appliances not on protectors. I replaced the control board hoping it would fix it like my stove but not so.
Reprogramed to code 12 and the board is working correctly fan comes on but make a chugging sound (did that when it worked right) but no compressor. I looked at the wiring diagram and see a relay for the compressor, could this be it or is there another fuse or issue I may have. How do I trouble shoot this from here? Or is my fridge beyond repair?

  • Drew asked 11 years ago
  • last active 11 years ago
0 votes
2k views
  • Guest asked 11 years ago
  • last active 11 years ago
0 votes
2k views
  • Guest asked 11 years ago
  • last active 11 years ago
0 votes
3k views

My dishwasher has power and when I push the normal cycle button and then start, the lights come on, but after a few seconds they just turn off and it never starts. Do you think it could be the fuse?

  • Gloria Douthit asked 11 years ago
  • last active 11 years ago
0 votes
3k views

My dishwasher will fill with water and it drains fine but it won’t start the wash cycle.I have checked and the circulation motor and pump are free, float switch is working I also checked that everything is getting power. New circuit board, both pumps. I would appreciate any help Ken

  • ken walker asked 11 years ago
  • last active 11 years ago
0 votes
4k views

Hi. My garbage disposal is humming but not working. I used my Allen wrench to loosen the blades. The water is draining now but nothing else. The reset button is pushed in. It hums and that’s about it. Also, when I touch the disposal, it’s hot. Is that a red flag or is that from me trying to get it to work by turning it off and on.? Thanks so much for your help!!

  • Elle C. asked 11 years ago
  • last active 11 years ago
0 votes
3k views

video or manual?

  • Ron asked 11 years ago
  • last active 11 years ago
0 votes
4k views
0 votes
3k views

I have the above Model refrigerator freezer and have been experiencing the ice up problem. I would like to know if the P-Trap kit is available for my model. If so, is it your opinion that this would solve the problem, and what is the cost of the kit?
Thanks!
Les Hooker

  • Les Hooker asked 11 years ago
  • last active 11 years ago
0 votes
3k views

i have a icemaker problem,
my icemaker stopped making ice about 2 weeks ago and i need help, i took it out clean it and re installed it
but that did not help the red light is flashing and no ice. i dont want to buy a new icemaker and after still have the same issue.
please can you guys help
thank you
artie

  • artie asked 11 years ago
  • last active 11 years ago
0 votes
3k views

My washer has been making a noise and finally stopped spinning. When we took back off the belt was off and the clutch was off. What do I need to do?

  • melissa herron asked 11 years ago
  • last active 11 years ago
0 votes
3k views
  • shelley g. asked 11 years ago
  • last active 11 years ago
0 votes
5k views

I am getting an F35 error on my washer as well as “SUDS” coming up. Been trying to find a video that might help me diagnose and repair it myself. Any thoughts on what could be causing it? Trying to get some direction.

  • Harold asked 11 years ago
  • last active 11 years ago
0 votes
5k views

how do you tell if your control board is bad

  • Guest asked 11 years ago
  • last active 11 years ago
0 votes
13k views

I have examined the heating element of this Samsung dryer; but it did not appear broken. The coils were a bit black in some places but nothing broken. The inside of the dryer was filthy with lint … on the motor, in the heating element, and clogged in the lint exhaust hose. The tub spins and it has power. Is this low heat condition and indication that the heating element is going out or is there a problem with a thermostat not working correctly? What would cause a low heat condition in the dryer?

Thanks-

Fred / Lubbock, TX.

  • Fred asked 11 years ago
  • last active 11 years ago
0 votes
3k views

In your ice-maker repair video, the technician uses a “jumper wire”; what is a jumper wire, and can any gauge wire work?

  • robert monju asked 11 years ago
  • last active 11 years ago
0 votes
28k views

How can I winterize my dishwasher for my summer cottage. I drain all the water from the system and use the air compressor to finalize so no water is in the lines. RV antifreeze to the traps.
Can you assist? I saw many of your you tube videos for how tos but not on the dishwasher winterization
Thanks

  • kathy mccarthy asked 11 years ago
  • last active 11 years ago
0 votes
4k views
  • pat G asked 11 years ago
  • last active 11 years ago
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