0 votes
3k views

Ordered both tension rods. Installed new ones door still falls.

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
2k views

I need a service manual. I tried a service test holding power heavy and delicate and it displayed 15. My old manual only shows codes by less. Is it in flood mode? Maybe the sensor in the bottom? What does this sound like?

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
3k views
  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
2k views

I have a old Whirlpool dishwasher , where is the model number located?

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Before this incident the customer complaint was that the washer wouldn’t come on. I turned it on and it worked. Ran diagnostic tests and it passed. The motor showed not errors. The two week later came the 11 hour cycle. It was draining and the clothes were wet as though it did not spin. Is this the Board? I have the tech sheet but need any diagnostic helps for this problem.

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
3k views

when it gets to the end to the end of the cycle the unit will still run. Evan over night

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

I purchased this Whirlpool dishwasher in Dec. 2014 from Home Depot. It has run flawlessly since then, up to 3 days ago. Now when the Start button is pressed all the lights come on and I hear the water filling in, but the upper and lower fans that distribute the water do not move. When I open the door I find the water settling in the bottom. When I press cancel, the pump is activated and the water in the bottom of the dishwasher is pumped out. I disconnected power to the dishwasher hoping to reset the control panel, but disconnecting the power did not change the situation. So the dishwasher now just sits there with all of the lights turned on with no activities. The lights that are on are for Normal Cycle, when I press that button again, the Normal Cycle light jumps to 1-Hr Wash and goes back to normal immediately. Cant get the Heavy Cycle or the Soak and Clean Cycle lights to light up. The other lights that are on are Heat Dry, High Temp, Sani Rinse. I cant change those lights by pressing the Options. By the way i removed the filter and cleaned it, but it was not clogged with debris

Could the control panel be the cause of this problem, or the motor that activates the water distribution fans. What part could be the major reason for this defect.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Upper oven after preheating and after 5 min after is done pre heating a gas smell comes out and the igniter is lit but the burner doesn’t seem to be on. Please help

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Just need tech sheet

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
4k views

What is your thoughts on buying an extended warranty on an appliance?

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

fisher paykel repair dryer belt

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
3k views

NOT HEATING ANY AREA (OVEN OR BURNERS)

  • triadapp asked 9 years ago
  • last active 9 years ago
0 votes
2k views

If I push and hold the ice maker reset button shouldn’t it begin its cycle? I held it for 30 seconds and nothing. Of course there is not ice production in the freezer unit. The refrigerator ice maker works fine. Is this an issue with the ice maker or board? How can I test it further. I need some technical information.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

I can’t set freezer or fresh food section, when I try to set them they keep changing.I am about to order the control but, I am just checking with you first. Thank You, Jim

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
3k views

SO THE UNIT WILL FILL WITH WATER ..
WHEN I OPEN THE DOOR IT WILL STOP FILLING. SO I KNOW THE LID SWITCH IS WORKING
WHEN I PUT IT TO SPIN OR AGITATE NOTHING HAPPENS. I DONT EVAN HEAR THE MOTOR TRYING TO RUN.
I CHANGED THE TIMER AND IT STILL WILL NOT WORK
I CHECKED THE MOTOR AND I AM NOT GETTING ANY POWER TO THE MOTOR
THE CAPACITOR TESTED FINE

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
4k views

Door handle loose how do I check or tighten hardware inside door

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

This is a double dish drawer. The bottom quit draining after another company tried to fix it. The top continued to work but then it would power up; lock; and after pressing start about 10 seconds would power off. Any Ideas?

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
6k views

Freezer fine but fresh food section coils iced over. Tested defrost sensor seems fine. COULD NOT LOCATE DEFROST HEATER. All the wiring in the nearby Molex runs wires to damper door and evaporator fan which both were working.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

THE FREEZER IS DROPPING TO TEMP BUT THE FRESH FOOD SECTION IS NOT. IT PASSES SELF DIAGNOSTIC AND HAS NO ERROR CODES. THERE IS FROST FORMING ON THE COMMON SUCTION LINE. THE FAN FOR THE ICE STOPS AFTER SEVERAL MINUTES AND STARTS AGAIN WHEN I CYCLE THE POWER. HOW CAN I VERIFY THAT THE STEPPING VALVE IS FUNCTIONING PROPERLY? IS THERE ANY WAY TO FORCE THE UNIT INTO DUAL EVAPORATOR MODE?

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

The customer took the doors off to get it inside and didn’t secure the freezer door magnetic switch or door switch. But I need some technical information. The frost pattern is OK. I do see some frost in the middle 2 freezer vents. I can’t tell if the damper is working . How do I check the damper and other components?
Model Number
rs261mdwp/xaa
Request Resource Materials
Wiring diagram, Videos, Any available materials
Refrigerator Samsung

Hi. I have attached the tech sheet for you. This will show you how to run test modes for fans, compressor, etc. You can also check for any stored error codes. With frost build up you could have a defrost issue. I have seen this model frost/ ice up behind the evap cover and cause this same issue. I did not find anything that caused it. I did replace the defrost sensor and haven’t heard back on it.I would highly recommend replacing the defrost sensor. It is recommended any time it gets covered in ice. Has the door switch been disengaged for awhile? The door switches need to be depressed in order for the evap fan motor to run on most samsung units. This could cause the frost build up and the not cooling so well issue. Also, check to make sure the drain tube is not clogged. If the drain is clogged you will have water or ice on the freezer floor. This can cause the frost build up and result in the no cool. I have attached some Samsung repair videos for you as well.
Information Links
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Brian, Ace Appliance answered 4 days 
  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
4k views

THE UNIT COOLS FINE, HOWEVER, THE “DOOR AJAR” ALARM LED IS LIT AND BEEPS. I HAVE GONE THROUGH THIS UNIT AND COULDN’T FIND ANYTHING WRONG WITH THE INTERIOR LIGHT CIRCUIT, WHICH IS CONTROLLED BY THE DOOR SWITCH. THIS LED ME TO BELIEVE THE FAULT WAS IN THE BOARD. I HAVE A NEW BOARD INSTALLED AND HAVE THE SAME ISSUE. ANY IDEAS? THANKS

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

I ran the diagnostic tests and started the compressor and checked the components and everything checked. Once I exited the test mode the unit restarted, compressor and fans. Could it be a bad main board? It was not cooling because the compressor and condenser motor were not running but the evaporator motor was running at high speed, and the freezer display had Op displaying. The customer had removed the ice maker and dispenser.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
16k views

This samsung dryer is running for 2 min. then drops to 1 min. left and ends cycle. I noticed the back legs had dropped off the top of the washer. I lifted it back up and cleaned sensor bars, but cycle still shutting off in 3 min. Any ideas?

0 votes
3k views

Does this unit use a diode for the water valves ?

1 vote
3k views

Door does not lock

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Held reset button for three seconds. It beeped. Water came in. Costumer called me 6 hours later saying no ice. Will make sure I turned the water back on in the back when testing valve last time but since it filled when reset shouldn’t it have deposit some ice by now? Or should I give it 24 hours? Original complaint was icemaker rarely makes ice.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

this ref has no lights, no fans, compressor not start. the only light is a blinking light on front panel. replaced mother board, nothing. HELP

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
4k views
  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Have burner problem..cant isolate issue.

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
3k views

The customer took the doors off to get it inside and didn’t secure the freezer door magnetic switch or door switch. But I need some technical information. The frost pattern is OK. I do see some frost in the middle 2 freezer vents. I can’t tell if the damper is working . How do I check the damper and other components?

  • Guest asked 9 years ago
  • last active 9 years ago
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